Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service crew is educated to fast take care of all our Linux cloud web hosting users’ inquiries and advice inquiries. Via our ticketing system, it’s possible to fill in your inquiry and a support staff fellow member will most likely get back to you in only maximum an hour. In actual fact, practice has shown us that the average solution time is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Our customer assistance service is offered by a crew of trained consultants who definitely are able to reply to your request immediately. You are able to communicate with the support team by starting a help support ticket from your Online Control Panel or by submitting us an email. On business days, you can also call us on the phone or use the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require guidance while working on your sites within the Control Panel, it is possible to always simply click the Help button and pick your problem in the set of posts that will show up. We have also turned lots of the articles into training videos. The list of video clips will load if you choose the Videos key present on the top right.