1 hour ticket response
Quick assistance is our most essential task and that’s why we’ve got a team of knowledgeable tech support engineers who are eager to offer a swift reply to any question that you may have. Just open your technical support ticket from the Online Control Panel and we will reply within 60 minutes at the latest. In fact, we work hard and aim for a 20–minute ticket response time.
A Top–Notch Customer Support Service
We’ve got a team of web hosting support technicians who will be happy to answer all your inquiries whenever you are in need of help. Most of our support staff representatives have several years of experience in the Linux cloud web hosting arena, which means that you can constantly count on fast and appropriate answers to your problems.
An Intuitive Help Center
To help you get a quick hint on how to use a given service, we have incorporated a truly intuitive Help Center section in your Online Control Panel. You can search through a wide selection of web hosting account administration articles and website management articles, have a look at our F.A.Q. archive or check out our how–to video tutorials.