Although the web hosting service offered by the different companies is de facto the same, every provider has got a customized platform with its own modifications and ways to execute certain tasks. In this situation, a huge knowledge base would be remarkably useful both for persons with no past experience and for technically experienced users who will at some point discover how particular procedures are performed, but will lose some time in the process. The aim of such a knowledge base is to make the hosting service quick and easy to use, sparing users loads of time and efforts. The consequence is more contented customers, since they can effortlessly find the info they want, and a lot less work for the technical support staff members, because typically the majority of the enquiries and issues that clients have are already enumerated in the knowledge base. In case the articles themselves are well-written and encompass more topics, you will be able to find out more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Web Hosting

Our cloud web hosting packages come with a detailed knowledge base where you can find information about all the obstacles that you could possibly face and their solutions. You can discover how to create and administer an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your mail client are correct, but you aren’t able to send emails, for instance. We have done our best to be as exhaustive as possible and to encompass all possible options so as to help you save time and effort and to give you different solutions for each issue. The knowledge base comprises informational articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will let you in on the functions and features of the Hepsia Control Panel. You can find relevant articles about specific features and functions in every section of the Control Panel, whilst if you’d like to check the whole list of articles, you can go to the all-encompassing Help section.