Live Chat Support
What exactly are the basic conveniences of the Live Chat service?
A live chat is a real-time way of communication between a hosting provider's support crew and its customers. It's a very efficient method to get some information about the web hosting services or get some problem resolved as you're speaking with a live agent. The advantages of using a real-time chat service instead of calling or opening a support ticket are the low chance of mistakes any time you exchange information such as usernames or domain names, the faster response time because the communication is real-time plus the fact that you don't have to stay on the chat constantly - you're able to do another thing while the representative investigates the issue involved. What's more, you are able to become a part of a live chat room from any kind of computer which is connected to the world wide web, avoiding the telephone fees that you'll have to pay when you're calling to another country.
Live Chat Support in Cloud Web Hosting
We provide a live chat support service for all of the Linux cloud web hosting that we offer and we will help you with almost everything in real time. In case you do not have an account with our company yet, we'll give you more info about the packages to help you to pick the most appropriate package. If you are an active customer, we're able to assist you with any billing or general matter as well as with various common tech matters, for instance an email address installation in a desktop e-mail client. When you can't call us for some reason or you are in some country where we do not have a local telephone number, our live chat is the best option to get in touch with us. Needless to say, some matters need longer time to investigate and test, so you will have to open a ticket to our technicians, however, we are able to save your time and help you with numerous problems on the chat.